Positive impact on your business: Reduced operating costs: BigPanda eliminates the need for long and expensive bridge calls. BigPanda's blog is a guide on IT event management, IT incident management, Autonomous Operations, Machine Learning, AIOps, AI Driven IT Ops tools and more. “Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. Root Cause Changes. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. Generative AI for Automated Incident Intelligence. BigPanda, Inc. Why? Introducing Automatic Incident Triage by BigPanda. Cambia recognized the advantages of introducing BigPanda Incident Intelligence and Automation, powered by AIOps, to. Sanjay is a visionary ITOps leader. BigPanda puts analytics around the entire pipeline. By enhancing efficiency and effectiveness, automation enables even a very lean team to operate at an outsized level. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the. Correlating alerts accelerates incident resolution, which leads. These insights can help optimize or rationalize tooling and eliminate redundancies. Root Cause Changes. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. BigPanda facilitates this by using its proprietary Open Box Machine Learning technology to automate different aspects of the incident. Root Cause Changes. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Located in the heart of Tel Aviv, our office is easily accessible by bus or train. 7, 2023 — BigPanda, Inc. Root Cause Changes. A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). He’s run the show for. Before you get started, here are five reasons to join in the fun: We provide the basic artwork – think of this as adding costumes to our logo. Generative AI for Automated Incident Intelligence. Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Automatically correlate, triage, and investigate interrelated IT incidents. 5 Business Days. Root Cause Changes. Making waves in IT Ops. Automatic Incident Triage. The average cost of an IT outage is $12,900—per minute. Root Cause Changes. Generative AI for Automated Incident Intelligence. Incident 360 Console. In short, MTBF is a vital incident metric. Automate incident analysis to speed resolution and reduce escalations. “The best tool for data transformation into useful business insights. Generative AI for Automated Incident Intelligence. Detect problems before they become incidents; Triage quickly using business context; Investigate probable root cause; Eliminate painful bridge calls ; Learn. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network and discuss high-level AIOps and ITOps strategies with industry peers. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high MTTR. Root cause analysis. BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. 0%), and UX designers (2. Automatic Incident Triage. It takes a while to get your head back in it if someone’s. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Autonomous Layer (LØ) So all Autonomous Operations platforms must incorporate machine learning throughout, provide an integration hub that ties together all of your existing IT tools, and an autonomous layer (LØ) that is capable of managing your incidents. The BigPanda AIOps platform is familiar in that it has the executive dashboarding, triage capabilities, and all the things that IT Ops leaders want to see in a traditional NOC. Mean time to know (MTTK): The average amount of time it takes for an incident response team to become aware of an issue. Automatic Incident Triage. Root Cause Changes. Automated remediation steps. Solutions. First, it allows your ITOps and NOC teams to create. We have a package to suit every enterprise’s needs—whether your BigPanda deployment encompasses the entire IT environment or a partial solution for a subset of a team now, with plans to roll it out to your. BigPanda surfaces and suggests the changes that are likely to have caused the incident, constantly learning and improving based on your responses. Set up a major incident management team – to optimally benefit from your existing staff. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. Four types of IT operations analytics – and when to use them. SAN FRANCISCO, Nov. Generative AI for Automated Incident Intelligence. 8 Hours. BigPanda’s ‘Executive Summary’ dashboard (pictured above) delivers new metrics and KPIs that are. To put it simply, yes, the RIGHT AIOps tools can help. Prior to founding BigPanda, Assaf was an investor at Sequoia Capital, where he focused on early and. When: Nov. Enterprise Cloud Platform. Root Cause Changes. It’s a true partnership. Root Cause Changes. Real-time Topology Mesh. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. , the leader in Event Correlation and Automation powered by AIOps, today announced it will host a joint webinar with Gartner on June 23 at 4:30 p. Automatic Incident Triage. Keep reading to. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. SAN FRANCISCO, Feb. Tool rationalization, sometimes called tool consolidation, is the systematic analysis of observability and monitoring tools, the consideration of onboarding new tools to fill gaps, and the retirement of unnecessary tools. Automatic Incident Triage. Step 2: Concentrate on your sphere of influence. A single pane of glass for ITOps, NOC, DevOps and SRE teams. SAN FRANCISCO, October 21, 2020 — BigPanda, Inc. Enterprises are able to solve, or substantially mitigate many service desk problems by using the right types of AIOps tools. The FILTER function extracts an array of values based on a conditional value for an alert or incident metadata field, like primary property, status, and source system. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage significantly. Review our policies to see just why you can trust us with your business. Generative AI for Automated Incident Intelligence. Enterprise IT Customers Realize Quick Returns from BigPanda’s Open Box Machine Learning & Unified Analytics. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. 29, 2022 — BigPanda, Inc. Incident 360 Console. BigPanda Professional Services help streamline and accelerate the rollout of an organization’s BigPanda solution. Real-time Topology Mesh. to 10:30 a. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech operations teams. Incident Intelligence from BigPanda provides a powerful AI/ML-driven alert correlation engine that helps ITOps detect and triage incidents. These capabilities make AI and ML particularly adept at dealing with the overwhelming IT noise on a 24×7 basis. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. BigPanda helps organizations improve performance and availability of their critical business applications and systems, reducing MTTR by 50% or more. Generative AI for Automated Incident Intelligence. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Key considerations for IT leaders as they embrace automation and autonomous operations. BigPanda supports DevOps and SRE models. Real-time Topology Mesh. The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. Real-time Topology Mesh. BigPanda’s Level-0 Automation streamlines stressful, manual incident triage, allowing IT Ops to efficiently handle high incident volumes. It enriches alerts with better context and allows response teams to work smarter, not harder. Enrichment is the unsung hero of the entire event correlation process. MOUNTAIN VIEW, Calif. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Automatic Incident Triage. io. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. Once the runbook or automated workflow has been processed, the results can be fed back to the associated incident for future reference or additional triage and remediation steps. Incident 360 Console. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. “More is not better. Generative AI for Automated Incident Intelligence. Root Cause Changes. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. AI in general, and AIOps in particular, is rapidly becoming key to success in today’s complex and fast moving IT environments, and DevOps has much to gain by adopting it. Incident 360 Console. AIOps provides automation. Generative AI for Automated Incident Intelligence. The Incident Feed. We must automate as much as possible, across every step in every aspect of incident management. Real-time IT Incident correlation. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. , the leader in AIOps Event Correlation and Automation, today cemented its leadership position in the AIOps market with a new $190 million funding round. Some of the largest organizations in the world use BigPanda’s AIOps Event Correlation and Automation platform, and it processes 30 billion events each year. Automatic Incident Triage. Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for. Generative AI for Automated Incident Intelligence. We’re pleased to report that 1,300 IT professionals took the time to answer our survey, giving us a comprehensive and meaningful look into their IT operations and the challenges they face. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Pillar 1: Automate. SAN FRANCISCO, October 21, 2021 — BigPanda, Inc. Root Cause Changes. Automatic Incident Triage. Perhaps you and your IT team are struggling with constantly buying new. Incident 360 Console. Root Cause Changes. Root Cause Changes. Automatic Incident Triage. Accelerate incident resolution with automated notifications and ticketing. Real-time Topology Mesh. Incident 360 Console. IT Ops Maturity November 29, 2021. Incident 360 Console. 7 Business Days. Root Cause Changes. Root Cause Changes. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to. Learn from the data they process and become more effective and efficient over time. It’s Time to Start Talking about Digital Operations. Generative AI for Automated Incident Intelligence. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. Automatic Incident Triage. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Incident 360 Console. by BigPanda | Dec 6, 2022. Root Cause Changes. The incident management process involves five steps. Not only do they often waste minutes during the incident triage phase, but when incidents require further investigation, they can spend valuable minutes sharing information with ticketing, service desk and on-call notification or paging. – May 16, 2018 – BigPanda Inc. AI/ML-driven alert correlation engine that detects and triage incidents. Incident 360 Console. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Faster incident triage – up to 5 minutes faster per incident, at scale; Accurate root cause analysis; Higher incident resolution, with fewer missed incidents and fewer escalated incidents; It’s groundbreaking just to think that you can have every incident translated and explained in natural language, regardless of how urgent the incident is. Using AIOps as part of your observability strategy makes changes to data sources, monitoring tools, or managed services almost frictionless. Automatic Incident Triage. The incident management process includes procedures and actions for responding to and resolving incidents. We are doing this now to ensure that we have a solid financial runway to continue investing in the fast-growing enterprise AIOps. io. With Incident Search, users now have the ability to use BigPanda Query Language (BPQL) to filter all incidents within a BigPanada environment, and only return those that meet specific conditions. DevOps and SRE. Root Cause Changes. 9% risk of having a layoff. Generative AI for Automated Incident Intelligence. The report breaks down the more nuanced differences among companies of different sizes when it comes to downtime—revealing that outage cost per minute in an organization of 1,000-2,500 employees is $1,850. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. Here, software engineer Hagai Kariti offers tips on Ansible. Root Cause Changes. This is one of the most common causes of AIOps failure. It enables ITOps teams to automate processes including: Creating tickets. And New Relic is a great place to start. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. Event Correlation and Automation for midsize enterprises, powered by AIOps. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. We take privacy and security seriously at BigPanda. Automatic Incident Triage. Automatic Incident Triage. Automatic Incident Triage. BigPanda for ITOps pros. Descriptive analytics looks at data to describe what has happened. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Generative AI for Automated Incident Intelligence. NEW YORK, May 20, 2021 — BigPanda, Inc. . Generative AI for Automated Incident Intelligence. BigPanda combines the latest Generative AI innovations with high-quality, enriched IT alert data to automatically and reliably reveal. Real-time Topology Mesh. To learn more about these best practices and how BigPanda’s AIOps platform can help streamline the. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. 53 out of 100, which was above the average score for this year’s finalists in the medium-large businesses category. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a. When you have alerts coming in from a variety of domains, it can be difficult to correlate them. Automate incident analysis to speed resolution and reduce escalations. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. m. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. Root Cause Changes. Incident 360 Console. This new capability has been added to the BigPanda Formula Language to help create sophisticated incident tags easily. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. Automatic Incident Triage. Incident 360 Console. Real-time Topology Mesh. Incident 360 Console. Root Cause Changes. Generative AI for Automated Incident Intelligence. BigPanda uses machine learning and artificial intelligence, including Generative AI, to reveal causal relationships behind incidents with surprising speed and accuracy. Automatic Incident Triage. Event correlation focuses on compressing numerous events into a reduced number of incidents, aiming for clarity on root causes and their symptomatic effects. Generative AI for Automated Incident Intelligence. And yes, BigPanda can even help improve your CMDB. Here are some quick value takeaways from the. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. Root Cause Changes. Root Cause Changes. We are a team of subject matter experts working to swiftly address all your related BigPanda technical requests. Automate incident analysis to speed resolution and reduce escalations. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. First – improved NOC. Real-time Topology Mesh. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. Securing organizational commitment enhances the quality of alerts and incident response. By using visibility, you can trace data flowing through your tools, processes, and teams. The incident feed is always just a click away. Automatic Incident Triage. Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Incident 360 Console. Ready for a self-guided tour of BigPanda’s Event Correlation and Automation platform? Our product team put together a virtual environment to give you an idea of the capabilities we offer and the use cases we solve. We certainly have a ton of new technology – from IoT to containers to artificial intelligence. The rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts. AIOps enables the compression and distillation of events from metrics, logs, and traces. The only community event designed exclusively for IT Ops professionals. Incident 360 Console. Most recently, Mohan led Product. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. The buzz around automation continues to grow, in every industry, sector and vertical – and for good reason. Incident 360 Console. Root Cause Changes. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. Root Cause Changes. In particular, we’ll cover the following: Incident automation. Generative AI for Automated Incident Intelligence. “The best tool for data transformation into useful business insights. BigPanda helps organizations improve performance and availability of their critical business applications and systems, reducing MTTR by 50% or more. Automatic Incident Triage. 3) The BigPanda Team. Simplifying and automating it can significantly improve IT Ops across the board. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. ET/1:30 p. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Yet, it’s extremely progressive in its AI capabilities. Generative AI for Automated Incident Intelligence. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative. Real-time Topology Mesh. Winners From Citrix, DirecTV Latin America, PlayStation and Gamestop Honored by Peers for Above-and-Beyond IT Incident Response. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. BigPanda can improve visibility immensely for an operations pipeline. Before joining BigPanda in 2018, Paul was the Area Director of Sales for AppDynamics where he led. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Automatic Incident Triage. io. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. Incident. Incident 360 Console. Generative AI for Automated Incident Intelligence. 7%) all facing elevated risks of job loss. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every. Real-time Topology Mesh. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today. This assists your teams with incident remediation and resolution. Real-time. Root Cause Changes. Within. Cambia’s newfound visibility through the reduction of alert noise and enhanced alert enrichment strategies allowed the NOC to automate their processes; critical alerts can now be identified within 30 seconds. Incident. Instrumental in AI Root Cause Analysis, however, is access to a. Automate incident analysis to speed resolution and reduce escalations. 1, 2022 — BigPanda, Inc. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. from BigPanda accelerates incident investigation and resolution by rapidly mobilizing the right teams and experts with automated notifications and ticketing. (NASDAQ: DDOG), is now available in. Root Cause Changes. Unlock AIOps expertise at BigPanda University. Event correlation. Generative AI for Automated Incident Intelligence. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. Now in its third year, RESOLVE ‘22 is where you can hear from your peers while learning how they are addressing similar challenges that you are facing. Root Cause Changes. Real-time Topology. IT Ops Tax. New logic is created on an ongoing basis to continually increase operational efficiencies. Automating incident routing can obviously help release incident queue bottlenecks. Root Cause Changes. Incident 360 Console. Root Cause Changes. New Hire Follows a Period of Impressive Growth and Increased Investment in Customer Success, Sales and Engineering. Their job is to essentially stop the bleeding of revenue and costs. Root Cause Changes. Every day, BigPanda is transforming the way our customers operate. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and optimizing the IT. Real-time Topology Mesh. SAN FRANCISCO, Aug. A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). , the leader in Incident Intelligence and Automation powered by AIOps,. Incident 360 Console. Real-time Topology Mesh. Root Cause Changes. PALO ALTO – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it has added $5 million to its Series B. Root Cause Changes. 4 Hours. Automatic Incident Triage. Syapse is a real-world evidence software company working with health systems and life science. Automate incident analysis to speed resolution and reduce escalations. Discover what’s driving the recognition behind BigPanda’s AIOps innovations. Explore BigPanda's AI features showcase and witness a live demonstration of our generative AI capabilities. The BigPanda Partner ecosystem is an exclusive network of leaders committed to superior AI operations solutions. MOUNTAIN VIEW, Calif. Keeping these two systems separate from each. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. AIOps helps quickly diagnose and identify the root cause of an incident. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. , provider of the first Event Correlation and Automation platform powered by AIOps, today announced it has teamed with Datadog, the monitoring and security platform for cloud. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes.